Greek Banks Bet €4 Billion on AI — From Mobile Banking to the Bank That Knows What You Need
The next big battle for Greece’s banks will not be fought in branches but in algorithms. National Bank of Greece, Eurobank, Piraeus and Alpha Bank are sharply increasing technology investment, with multi-year spending programs that together run into the billions. Artificial intelligence, cloud infrastructure, cybersecurity and automation are reshaping banking from a digital service into something far more personalized: a bank that can anticipate what a customer needs before they ask.